Prevention is always better than cure. With proactive 24/7 technology infrastructure monitoring, AVAccess provides comprehensive expert support.
Managed Services that Works For You
AVA offers managed services solutions that are designed around your company and AV System. These services provide a unique blend of customer intimacy, technical excellence, scale, and reliability.
First-Year Service Agreements are an essential investment. Save time and money should anything happen with your newly installed system. You’re a phone call and a speedy dispatch away from our service department. Service contracts provide a set number of onsite hours and preventative maintenance visits which would cost more to purchase as situations arise. There’s something to be said for the peace of mind that knowing a highly qualified technician is at your finger types.
AVA Access is a service agreement that is geared around protecting your day-to-day operations and saving productivity and revenue. When a system goes down, your work stops.
Avoid disruptions by keeping your system well maintained. AVA services installed systems that we’ve done, as well as legacy systems from previous integrators. Get support, preventative maintenance discounted equipment for repairs.
Need us? We’re already there!
Remote monitoring allows AVA Service to know when your system is down before you do. Ask your account manager about how you can get more data about room usage from whose using the room, how often, system issues and more!
AVA’s Global Services Include:
- 24/7 Remote Monitoring
- Unlimited 24/7 Phone Support
- Emergency On-Site Support
- Full/Part-time/Contractual Yearly/Monthly/Dedicated On-Site Meeting Support
- A/V Service Desk
- VIP Scheduled On-Site Boardroom Support & A/V Scheduling
- Video/Teleconference suite setup and support
- Multimedia content creation, editing, & distribution
- On-site preventative maintenance and break/fix support
- Vendor management
- A/V operations and project management
Please contact AVA to discuss the best solution for your organization.